Lỗi error retrieving information from server

The Google Play Store is one of the most important apps for Android since it’s where you go to find other apps and even update existing ones.

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Apart from that, the Play Store also allows for quiông xã và easy in-tiện ích purchases. These two primary functions work as expected for the most part.


However, some users often see the “error while retrieving information from server” text with the code DF-DFERH-01 while making in-app purchases or trying to lớn tải về apps from the Google Play Store.

This isn’t a new development và the error has been around for several years. Still, many Android users vày not know why the error pops up and aren’t able lớn fix it with general troubleshooting steps.

We’ve shared a screenshot of the error by a user:



In case you’ve sầu been bothered by the DF-DFERH-01 error on the Google Play Store too, then don’t fret.

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Workarounds for Google Play error “retrieving information from server” DF-DFERH-01

Clear cabịt và data from Play Store:

1. xuất hiện the device Settings phầm mềm Settings.2. Tap Apps & notifications and later See all applications .3. Scroll down and tap Google Play Store Google play.4. Tap Storage và later Clear cađậy .5. Then tap Clear data .6. Reopen the Play Store và start the tải về again.(Source)

Reboot your phone:

If after clearing the cache and data from the Play Store you still cannot tải về nội dung, restart the device.

1. Hold down the button switched on until the thực đơn appears.2. Tap Shut Down or Restart (if this option appears).3. If necessary, press and hold the button switched on until the device turns baông xã on.(Source)

In case the official workaround (shared above) does not work, you can try out these steps provided by a user.

How lớn solve – go to settings – apps – look for Google Play , Google Play Services , Google Framework … see that all of these have sầu all permisions & that they can autorestart alone. Enable lớn all google permisions, restart your phone and log in. (Source)

Again, users have reported mixed results after trying out these workarounds on their devices.

That said, the DF-DFERH-01 error on the Google Play Store while making in-ứng dụng purchases and downloading games often resolves itself after a while.

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